Refund policy

Right of withdrawal

9.1 You have the right to give up this contract within 14 calendar days without justification. 9.2 The withdrawal period will expire to the 14 calendar days of the day that you or a third for you indicated, other than the carrier, acquired the material possession of the goods. 9.3 To exercise the right of withdrawal, you must notify Repoker & Dollar, S.L. ( or Plaza del Carmen, 7 - 33206 - Gijón, Spain) your decision to give up the contract through an unequivocal declaration (for example, an email or a letter sent by postal mail). You may use the withdrawal form model below, although its use is not mandatory. 9.4 To fulfill the period of withdrawal, it is enough that the communication relative to the exercise for its part of this right is sent before the corresponding term expires. 9.5 Consequences of withdrawal: In case of withdrawal on your part, we will return all payments received from you, including delivery expenses (with the exception of additional expenses resulting from the choice for your part of a different delivery modality to the Less expensive mode of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to give up this contract. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly arranged otherwise; In any case, it will not incur any expense as a result of reimbursement. 9.6 You must assume the direct cost of the return of the goods. We can retain the reimbursement until you have received the goods, or until you have presented a test of the return of them, according to what condition it is fulfilled first. 9.7 You will only be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

Darksten form model: (You must only complete and send this form if you want to give up the contract)

To the attention of Repoker & Dollar, S.L. ( or Plaza del Carmen, 7 - 33206 - Gijón, Spain)

I inform you that I give up my sales contract for the following good. Received: name of the consumer and user or consumers and users:

Domicile of the consumer and user or consumers and users:

Consumer and user signature or users (only if this form is presented on paper):


Returns and material changes.

7.1 The user will have a period of fourteen (14) calendar days to request the return of the order, counting from the date of delivery. (Article 44 of Law 7/1996, of January 15, on retail trade, modified by Law 47/2002, of December 19). For these purposes, the user must send an email to the address specifying the reasons for the return. Once received, the Repoker team will manage the application and send confirmation to that same email with the steps to follow by the user. Exercised by the user the right of return, Repoker & Dollar, S.L., will return the amounts received within a period not exceeding thirty (30) days. Notwithstanding the foregoing, the right of withdrawal and/or resolution in those cases in which, by the very nature of the articles object of acquisition, it is impossible to carry out it is excluded. Thus, no returns of lingerie or bathing garments will not be accepted. 7.2 For a return to be accepted, the products to be returned must meet the following requirements: The unwanted product must be returned under the current conditions of Repoker, only in the form that specific repoker. The unwanted product must be in the same state in which it was delivered, and must keep its original labeling and packaging. The unwanted product must be returned using the same cardboard protective box in which it has been received to protect the product, or failing that, in a similar protective box so that the product reaches our warehouse with the maximum possible guarantees. A copy of the delivery albar will be included within the package. Only Sen Repoker products can be returned to Repoker. 7.3 If the requirements of the previous point have been respected, Repoker & Dollar, S.A. It will proceed to the payment of the amount of the products returned. The return of the expenses that may have been generated in the customs of each zone is subject to the customs conditions of each geography. It is not Repoker & Dollar S.L. Who charges them (which is why all articles that are acquired outside the EU, Canary Islands, Ceuta and Melilla are exempt from VAT). 7.4 Repoker & Dollar S. A. reserves the right to reject any return that has not been previously informed to the Repoker team, or that does not respect any of the points cited in this return policy. 7.5 Repoker & Dollar S. A. does not make products. In the case of the user, need a change, you must proceed to return your order and make a new one.

Customer service